November 2017
Cummins Care strives to provide “Beyond Support”

In Cummins Care we strive to provide our customers with an experience that is “beyond support” and in keeping with this principle we are expanding our capabilities by recruiting, hiring, and providing additional training to both new and existing employees.

ReCon DPFs in the State of California

In June, the California Air Resources Board (CARB) published the following Final Regulation Order regarding the sale of remanufactured DPFs in the State of California.

Part Warranty Administrative procedures in the Warranty Administration Manual (WAM).

Recent revisions to the WAM have condensed some sections in order to reduce duplicated procedures.

Everything You Need To Know About Guidanz

Join us for FREE training to learn how to shave valuable minutes off each service event by leveraging the new Cummins Guidanz web application.

Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

Warranty Communications

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since October 8, 2017. For the most up-to-date list, log onto QuickServe® Online.


QuickServe® Online

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