June 2016
  Access SRTs in EDS

Did you know Access SRTs selected from the Accessibility tab in EDS will be auto-populating in the RAPIDSERVE Web claim in July? For further details, please see the step-by-step process.

Using EDS to Track 99-999 Labor

Did you know EDS can be used to track SRT 99-999 while fulfilling warranty documentation requirements? Doing so is another way to ensure the work does not get overlooked when building the quote, repair plan or Warranty claim. The verification and repair text boxes can be utilized to describe the operations performed and provide the time when no SRT exists.

Technical Updates

We’ve updated the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

Warranty Communications

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since May 8, 2016. For the most up-to-date list, log onto QuickServe® Online.


NOTE: There was update to the May ServiceLine Newsletter, Claim Story Reduction. Please review the article for the most up to date information.

Peterbilt/Cummins Dealer Website
QuickServe® Online
Rapidserve™ Web