October 2018
Cookies Banner on Cummins Websites

Most, if not all websites you may visit today utilize cookies in order to enhance the user experience. Cookies are used to store non-personal information through various technologies to identify return visits to websites, in order to track usage statistics, error logging and pages visited. In recent weeks, you may have noticed a recurring banner at the bottom of many Cummins websites.

Claim Story Reduction Tool in QuickServe® Online

The Claim Story Reduction Tool is designed to help dealers and distributors get the most time possible for their warranty claims and help prevent any kickbacks or refiles.

Cummins Guidanz Update

Join us for FREE training to learn how to shave valuable minutes off each service event by leveraging the new Cummins Guidanz web application. Guidanz simplifies and improves the service event experience by combining the end-to-end process in one application.

Mechanical & Electrical Service Tools

Do you want to stay up to date on the most recent released tools and tooling changes? Review the latest from the Service Tools Group in this month’s Tooling Update.

Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

Recent Cummins Warranty Communications Listing

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since September 8, 2018. For the most up-to-date list, log onto QuickServe® Online.



QuickServe® Online

Rapidserve™ Web