June 2020
Authorizing the use of NX parts when RX parts are not readily available

As originally announced in Warranty Alert 1423 and outlined in Section 502-005 in the Warranty Administration Manual, Cummins Service Providers are authorized to use, and be reimbursed for, an available NX part that is used in a warranty repair when the equivalent, meaning in the line of supersessions, RX part is not available in an effort to improve customer support and increase uptime.

Mechanical & Electrical Service Tools

Do you want to stay up to date on the most recent released tools and tooling changes? Review the latest from the Service Tools Group in this month’s Tooling Update.

Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

Recent Cummins Warranty Communications Listing

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since April 8, 2020. For the most up-to-date list, log onto QuickServe® Online.



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