April 2018
Guidanz™ Saves Time and Streamlines Service

Guidanz is an innovative suite of tools used to enhance the customer support experience. Guidanz Web integrates many Cummins service systems you are familiar with (EDS, QuickServe® Online, RAPIDSERVE™, etc.) into a single sign-on interface.

Mechanical & Electrical Service Tools

Do you want to stay up to date on the most recent released tools and tooling changes? Review the latest from the Service Tools Group in this month’s Tooling Update.

Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online

Warranty Communications

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since March 8, 2018. For the most up-to-date list, log onto QuickServe® Online.

QuickServe® Online
Rapidserve™ Web