July 2020
Important Message Regarding Cummins RECLAIM Process for application users

On July 13, Cummins triggered a RECLAIM process for users at your facility. This RECLAIM process is completed through a series of on-screen prompts that guide users to set up a new Username, valid Email Address, and a new Password. This initiative is temporarily suspended.

Ways to Improve Claim Cycle Time on Field Actions

When filing a warranty claim for a field action, there are a few things to keep in mind that will assist with improving the claim cycle time.

Warranty Certifications

Due to changes released July 1, 2019 to the training requirements for warranty claim filing, some service providers may notice that their warranty training status is now expired.

Mechanical & Electrical Service Tools

Do you want to stay up to date on the most recent released tools and tooling changes? Review the latest from the Service Tools Group in this month’s Tooling Update.

Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

Recent Cummins Warranty Communications Listing

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since June 8, 2020. For the most up-to-date list, log onto QuickServe® Online.



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