February 2018
 
 
Technician Training to Improve Warranty Recovery

A short, 13 minute, training video has been created to further educate technicians on their role in regards to Warranty Labor Recovery. This training can also be viewed by warranty administrators to gain a greater understanding of how the technician can assist in Warranty Labor Recovery.

 
 
Mechanical & Electrical Service Tools

Do you want to stay up to date on the most recent released tools and tooling changes? Review the latest from the Service Tools Group in this month’s Tooling Update.

 
 
Technical Updates

We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.

 
 
Warranty Communications

Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since January 8, 2018. For the most up-to-date list, log onto QuickServe® Online.

 
 
 
 
 
 
 
CIRCUIT
 
 
 
QuickServe® Online
 
 
 
Rapidserve™ Web